10 Best Free CRM for Your Small Business

It is always necessary to nurture potential customers in this fast growing modern business world. Potential clients have the potential to grow into profitable clients in the near future. All we need is time, patience, the right product or service, and building a solid business relationship.

Use a file Customer relationship management CRM software. CRM software helps small businesses improve the relationship with their potential customers and existing customers. It helps in multiple ways from lead tracking and follow-up, sales pipeline management, and customer support attention.

Every startup and any small business needs a CRM system to manage data and develop customer relationships. Specifically, a free copy of the business software can work wonders for startups on tight budgets. You’ll be able to see which features are most useful to you, and try out several CRM apps before settling on a particular vendor. explore When does your small business need a CRM?.

A free tool will provide you with the productivity of using sales and customer relationship management software without spending any money. What you need to do is look for a free or open source CRM tool that provides the features you need to meet your business needs and long-term goals.

A beginner’s guide to choosing the best CRM for your small business

Listed and detailed below are the 10 best free CRM software platforms, with exciting free plans. Not only is it free, but it’s relatively easy to use which means you can start planning for the coming year, project schedule, and outreach efforts.

Cloud CRM – an excellent solution for small and medium businesses Top 10 free CRM vendors:

  1. HelloLeads.io
  2. hubspot
  3. Zoho
  4. Beatrix 24
  5. Effect
  6. capsule
  7. freshworks
  8. vision
  9. Agile CRM
  10. Engagebay

1. HelloLeads

HelloLeads is a cloud-based CRM solution focused on lead capture, lead tracking, and lead management. HelloLeads fills an important gap in CRM solutions. Instead of creating a bulky solution with all the features of an endlessly modern CRM system, it focuses on simplicity. It is a complete small business tool that is really geared towards small and medium enterprises (SMEs), hence small business owners will benefit from getting everything up and running in a few hours.

It’s quick and easy to import leads and customer information from traditional tools like phone contacts or Excel files, or go to HelloLeads from complex CRMs. HelloLeads Follow value-based pricing. Includes both free and premium plans. Accelerate sales with the free plan by adding ten team members and managing up to 250 leads.

2. HubSpot

HubSpot is a cloud-based CRM solution for small and medium-sized businesses (SMBs). Its free version includes contact management, email scheduling, live chat, and meeting management. HubSpot CRM can be integrated with Gmail, Outlook, Messenger, and HubSpot Connect. HubSpot supports six different languages ​​(English, French, German, Japanese, Portuguese, and Spanish).

The HubSpot platform works well with G Suite and Microsoft Office, which makes implementation and data sync seamless. Integration with Zapier makes it easy to share information and easily manage tasks across apps like Google Sheets, Facebook Lead Ads, Slack, and more. HubSpot is free forever and includes unlimited users and space for up to 1 million contacts.


Zoho CRM is a sales CRM software that helps you manage and improve your sales. Zoho CRM powers a vast network of more than 150,000 companies in more than 150 countries.

No matter the size of the team, CRM works well for a small business, entrepreneur, or large organization. Zoho’s non-paid plan allows up to three users. Zoho CRM also supports integration with popular applications such as Microsoft Outlook, Twitter, Facebook, MailChimp, QuickBooks, and Google Apps.

4 – Beatrix 24

Bitrix24 is a social enterprise platform. It’s a collaborative suite that connects CRM, IM, collaboration, and task management in one package.

Bitrix24 offers a free plan for an unlimited number of users. Extended plans start at $24 per month. As a bonus, there is an opportunity to create an online store for free. The Starter Business Kit is available for up to 12 users and has 5GB of online storage. With Bitrix24, it’s easy to import and export data and it offers plenty of integrations, including the SendPulse 2.0 module.

5. Line

Streak does not require any separate app to sign in to. It can integrate with your Gmail inbox. If you run your business on your own, Streak is worth trying to manage your contacts and deals.

Streak can be integrated with Gmail, by downloading its extension. Although Font is part of your Gmail, it takes a little getting used to because it doesn’t behave like other usual CRMs that have their own apps. It has a more Excel look and feel. Having said that, once you get the hang of it, it’s nice to have an all-in-one place to manage contacts, deals, and even projects by one person. Contacts from emails can be added to leads and pipelines with just a few clicks. Once added, all subsequent emails with that contact will be color-coded as Lead and/or Deal, and all details (notes, activity, tasks, etc.) will appear in the right-hand column.

The free plan allows individuals to perform basic CRM functionality (allowing for 500 rows of data – items move through your pipeline), mail merge (for 50 recipients per day), supports email tracking, and allows for G Suite and Autoboxing integrations.

6. Capsule

CRM Capsule consists of a simple and smart online CRM tool. CRM is designed to enhance customer relationships, to win more sales, focus and manage team activity and report on their progress.

The user interface is intuitive and easy to customize between different areas such as people, organizations, and opportunities. Dropdowns can be created for all customer types such as Vendors, VAR, Supplier and End User in no time for people and opportunities. Capsule free version only allows 250 contacts. Upgrading to Premium Premium ($18/month/user) raises the connection limit to 50,000.

7- Fresh works

With a heavy dose of artificial intelligence, Freshworks unites everything in marketing and sales. Freshworks is compatible with the web, iOS, and Android. The free plan includes unlimited users, unlimited contacts, and an integrated phone system. This plan would be ideal for an outbound sales team that spends the entire day calling, scheduling appointments, and/or trying to close deals.

Freshworks tools come with a very easy to use user interface and a robust set of features including built-in phone and email, AI-based lead scoring, visual deal pipeline, intelligent workflow automation, and customizable visual reports and dashboards.

8. Insight

With a cleanly designed user interface, Insightly provides access to all contacts. Insight is a full stack CRM tool that provide lead routing, customer management, workflow automation, and sales pipeline tools. The tool performs two different roles – sales and project management over the years.

If you provide services, you can create pipelines and associated phases to manage each as a separate project and associate them with a company, contacts, and other projects. All of these relationships appear in the various logs, so you always have a complete picture of what’s going on. Insightly is free for two users and its paid plan starts at $29 per user per month.

9. Agile CRM

With highly effective marketing capabilities, Agile CRM is a fully integrated CRM that allows you to track sales, automate marketing, manage contact, and enhance it with web analytics, two-way emails, telephony, and help desk in a clean modern interface.

Free Agile CRM for up to 1,000 contacts and companies. Under a contact, there are options to add tasks, events, notes, email, and even drop a name into the campaign.

10. EngageBay

EngageBay is an all-in-one sales, service, and marketing software where you can organize all your email contacts, sales pipelines, and track deals to increase your sales.

This is amazing CRM It comes with 1000 contacts, and each contact record shows a 360-degree view. Applicable activities are emails, deals, tasks, notes, workflows, chats, events, and other touch points that allow users to see how a contact has interacted with your company over time. EngageBay is free for five users.

If you’re still having trouble choosing a free and better CRM for your small business, contact us and we’ll be happy to help you choose the right option and help you improve your sales process.


Hello, I am the author of an article entitled 10 Best Free CRM for Your Small Business which was published on January 20, 2023 at Best CRM Software

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